Intermittent Increased Rate of Cancellations on Database Verifications

Incident Report for Persona

Resolved

This incident has been resolved.

Posted Jun 08, 2023 - 20:07 UTC

Update

All functionality has been restored.

Posted Jun 08, 2023 - 20:06 UTC

Update

We are continuing to monitor for any further issues.

Posted Jun 08, 2023 - 19:55 UTC

Monitoring

We are stable and working to restore full functionality.

Posted Jun 08, 2023 - 19:54 UTC

Identified

We are experiencing an issue with an underlying Database source resulting in higher rates of cancellations for Database verifications and inability to run Profile Reports.

Posted Jun 08, 2023 - 19:14 UTC

This incident affected: Reports and Verifications.