Degraded inquiry experience

Incident Report for Persona

Resolved

This incident has been resolved.

Posted Nov 06, 2020 - 04:39 UTC

Monitoring

We identified the cause and resolved it. Will continue monitoring.

Posted Nov 06, 2020 - 04:37 UTC

Investigating

Responses from our servers are taking much longer than normal to complete, causing individuals verifying themselves to wait longer.

Posted Nov 06, 2020 - 04:29 UTC

This incident affected: Persona.js, API, iOS SDK, and Android SDK.