Intermittent Increased Latency Across Multiple Products

Incident Report for Persona

Resolved

All services are now operational.

Posted Aug 07, 2023 - 23:53 UTC

Update

We are continuing to monitor for any further issues.

Posted Aug 07, 2023 - 22:06 UTC

Update

We have identified the issue and deployed a fix.

Posted Aug 07, 2023 - 21:09 UTC

Monitoring

We are experiencing intermittently increased latency with our address look-up service. This may be impacting Database Verifications, Address Lookup Reports, Database Business (BRV), and select Graph Queries.

Posted Aug 07, 2023 - 19:10 UTC

This incident affected: Reports, Verifications, Workflows, and Graph.