Some government ID verifications degraded

Incident Report for Persona

Resolved

This incident has been resolved.

Posted Aug 24, 2021 - 00:57 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 23, 2021 - 23:23 UTC

Investigating

This only affects those that create Inquiries with prefilled attributes via API or any of our clients and run government ID verifications for those Inquiries.

Posted Aug 23, 2021 - 22:05 UTC

This incident affected: Web SDK, iOS SDK, Android SDK, and API.