Affected components
API
Verifications
Updates
Resolved
All ongoing impact has been resolved and the system is fully operational again.
Thu, Mar 2, 2023, 08:51 PM
Identified
We are continuing to work on a fix for this issue.
Thu, Mar 2, 2023, 08:23 PM(27 minutes earlier)
Identified
Impact has been mitigated and limited to one Verification check. End users are no longer seeing degraded performance. Organizations may see issues with particular submissions.
Thu, Mar 2, 2023, 08:18 PM
Investigating
We are continuing to investigate this issue.
Thu, Mar 2, 2023, 07:52 PM(25 minutes earlier)
Investigating
We are currently investigating an ongoing incident where some Gov ID and Selfie verification are getting cancelled. We are actively working on getting this into a steady state before assessing customer impact.
Thu, Mar 2, 2023, 07:49 PM