SMS texts not going through for non-US phone numbers

Incident Report for Persona

Resolved

This incident has been resolved.

Posted Dec 05, 2022 - 01:50 UTC

Identified

SMS texts that are used in one-time links for inquiry flow, phone number verifications, and 2FA for Dashboard users are failing to be delivered to non-US phone numbers. We are working on a fix for the issue.

Posted Dec 04, 2022 - 23:11 UTC

This incident affected: Web SDK, iOS SDK, Android SDK, API, Dashboard, and Verifications.