Resolved
We are fully operational, the incident has been closed.
Monitoring
All functionality has been restored and we are fully operational. We are continuing to monitor.
Monitoring
We are currently processing all transactions, inquiries, workflows and verification.
We are continuing to monitor to ensure full functionality has been restored.
Identified
All transactions-based flow are fully functional across US and DE shards.
We are working on restoring functionality for inquiry-based flows.
Identified
We are seeing degraded performance across DE and US regions.
We are continuing to work to restore full functionality across all regions.
Identified
Functionality in DE region has been restored.
We are working to restore full functionality in US region.
Identified
We are continuing to work on a fix.
The dashboard is accessible and inquiries, verification, and workflows are intermittently being processed across all regions.
Identified
We've identified the issue and are working to restore service.
Investigating
We're experiencing a service outage as of 19:24 UTC. Our team is actively investigating the issue. We'll post an update soon